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Frequently asked questions

Here are answers to some of the more common questions that we are asked.

Ordering

Each product shows what is in stock and what is on order from our suppliers. If you add one or multiple items to cart, it will tell you when you can expect to receive the order. If you are not happy with the order ETA shown, you can usually improve it by removing items that have the longer ETA and ordering them separately. 

Yes if its one of the brands that we supply, GBRacing, Eazi-Grip, Jetprime or Sprint Filter, and we don't yet have it listed. Otherwise no.

We cannot reserve stock. All stock is managed by the system so the only way to secure it, whether it's in stock or on order from one of our suppliers, is to place an order for it.

The only way to be sure that your order has been received is to enter it via this website, which we have designed to be as easy as possible to use. If you are unable to enter an order, simply ask someone you know who can do it for you.

Products

If you receive a product that doesn't fit or doesn't work as expected, raise a support ticket letting us know if you wish to return the product for a refund or for replacement. Modifying a product immediately voids the warranty. Do not attempt to modify the product in any way unless you are willing to pay for it and accept that it can never be returned for a refund or replacement under warranty.